Make Your ERP a Marketing Powerhouse in Less Than 15 Minutes

Most people think of ERPs like they think of minivans: a functional, reliable vehicle that gets you through the day to day. While your ERP system should make operation management effortless and keep your business running smoothly, it doesn’t have to stop there.

Your ERP can also be the sleek two-seater that your minivan side-eyes; a stealthy marketing engine that offers better support, stronger retention, and a smoother customer experience that speaks volumes about your brand.

ElevateERP, our all-in-one customer service solution, is the missing link that gives your Epicor Kinetic ERP system that head-turning flash without compromising on function. Here’s how:

Selling Hard or Hardly Selling? Reduced Support = More Outreach

One of the major benefits of ElevateERP is the time it gives back to your internal team.

By automating common customer support tasks, like generating quotes, pulling invoices, or initiating returns, ElevateERP reduces the volume of repetitive requests that drain your team’s time. 

That means your marketing and sales team spends less time answering questions and more time connecting with customers, pursuing leads, promoting new services, or crafting campaigns that grow your business. ElevateERP helps your team work more efficiently and market smarter, engaging them with creative work and big-vision tasks that add to their satisfaction and your bottom line.

Customer Retention Engine

Marketing isn’t just about getting the customer in the door, it’s also about keeping them. The competitiveness of today’s business world is completely unprecedented, with every business and every consumer having the potential to operate on a global scale. In many ways, your retention strategy is even more important than your outreach strategy.

Data shows that acquiring a new customer can cost up to five times more than keeping an existing one, and increasing customer retention by just 5% can boost profits anywhere from 25% to 95%.

So how do you accomplish that? Of the top 5 most influential factors in customer retention, convenience ranked number 3.

Luckily, ElevateERP gives your customers the ability to access the vital account information they need in a completely frictionless environment.  By surfacing data from your Epicor Kinetic ERP in a clean, intuitive interface, ElevateERP allows customers to review their order history, track shipments, and access custom queries specific to your company instantly, without ever contacting a representative. 

With ElevateERP, you can actively invest in a customer experience that strengthens your brand, improves retention, and drives long-term revenue.

Branded Marketing Channel

One of the most overlooked aspects of good marketing is consistency. Your messaging, service experience, and brand identity all need to show up the same way, every time. That’s how customers build the kind of trust that drives conversions and long-term loyalty.

The ElevateERP portal allows you to effortlessly create a bespoke experience that speaks to your customers about your reliability and dedication in every interaction.

With full customization (your logo, your colors, your domain) the portal feels like an extension of your business and voice. And because customers use it to track orders, access invoices, and find company information, it becomes an almost daily digital touchpoint.

By connecting ElevateERP to your Epicor Kinetic system, you create new opportunities to reinforce brand trust, professionalism, and dependability, without additional spending on ads or email campaigns.

Customer Advocacy

When customers are happy, informed, and empowered, they inevitably become champions for your brand. 

ElevateERP helps you create the kind of experience that turns customers into advocates. By facilitating autonomy and promoting transparency,  you make doing business with your company easy, efficient, and worth recommending.

And anyone who has experience in the B2B space knows that you cannot underestimate the power of word-of-mouth. A streamlined experience backed by smart self-service tools reduces friction and gives your customers a reason to trust you, talk about you, and stick with you.

Big Impact, Minimal Setup 

Did we mention how easy it is to get started? You don’t need weeks of IT support or a six-figure project budget to level up your business. ElevateERP connects to your existing Epicor Kinetic system in under 15 minutes, giving you instant access to powerful tools that support marketing, customer service, and operations in one place. 

It’s more than just a software plug-in. It’s a fully branded, insight-rich, revenue-generating extension of your business, and it’s ready to launch before your morning coffee gets cold.

Ready to make your ERP work harder (and smarter)? Book a call with our founder today.