When you're running a growing business, every tool you invest in needs to pull its weight. Increased customer demands, greater competition, and rising costs of doing business have no doubt narrowed any wiggle room you had in the budget, so it’s fair to take a skeptical stance when it comes to new tools that make big promises.
Not to mention, as Q2 comes to a close, we’re all taking a magnifying glass to our fiscal wins and losses. But after a 20 year career as an expert in Epicor Kinetic systems, I am here to tell you that ElevateERP is worth the investment, providing both long and short term return.
One of the biggest selling points of ElevateERP is how quickly it starts working for your business. It connects to your Epicor Kinetic system in under 15 minutes with minimal IT involvement. Once installed, customers get immediate access to the data they usually have to request from your team.
ElevateERP allows customers to:
This means fewer tickets, fewer interruptions, and fewer hours spent on repetitive tasks. Your team can redirect their focus to higher-level work that keeps them feeling inspired and moves the business forward.
New data shows that employee burnout can cost businesses up to $5 million per year, so any sort of system that keeps creativity flowing and employees engaged is well worth the investment. Not to mention, companies that implement customer service automation report cost savings of up to 40%! Talk about ROI…
The long-term return on ElevateERP comes down to scalability, cost efficiency, and stronger customer relationships.
ElevateERP costs just a fraction of the annual cost of a full-time employee, yet it can offload the work of several team members. Even more, it’s an employee that works 24/7/365 with minimal (if any) errors no matter how many hats it wears. Can you imagine a better bang for your buck?
As your customer base grows, you don’t have to expand your support staff or make giant leaps in expenditures just to keep up.
It also helps retain customers, which is where real revenue growth happens. Research suggests that it costs 5x more to acquire a new customer than to retain one, and increasing customer retention by just 5% can boost profits by 25–95%. (Harvard Business Review).
Customers want convenience. Self-service options, faster response times, and accurate account info all build trust and positively reinforce your reputation. With your branding and custom data integrated into the portal, ElevateERP becomes a daily touchpoint that strengthens your customer relationships without increasing your workload.
Plus, ElevateERP protects your business from the little things that eat away at your relationship with your customers – like a lack of communication, limited representative availability, and inaccessible information. As one ElevateERP client pointed out, the software can drastically reduce and even remove hold times during their busiest season – and in the long run, those little things are what make or break your business.
ElevateERP helps you eliminate inefficiencies that chip away at your profit. You see quick returns through automation and labor savings, and long-term growth through improved retention, better productivity, and smarter use of your existing ERP system.
If you're ready to streamline your workflows, scale your support, and make your ERP work harder without hiring more staff, ElevateERP is the solution.
And as an added bonus, I’m offering anyone who purchases ElevateERP in June a free 2 hour consultation to make sure you are making the absolute most of your Epicor Kinetic ERP.
📅 Book a Demo to claim your consultation and explore how ElevateERP can deliver real ROI right now!